The Learning Curve

Designing Learning That Drives Business Impact with Claudine Chess

Season 1 Episode 6

Claudine Chess, Vice President of Employee Experience—Talent, Learning, Culture, and Change at Meridian, shares how her team designs learning that drives real business outcomes. In this episode, Claudine explains how they align programs with business needs, use data to show impact, and focus on essential skills like adaptability and critical thinking. She also highlights the role of culture in retention and encourages L&D professionals to stay curious, experiment often, and surround themselves with inspiring people.